{"id":75388,"date":"2022-02-25T16:00:37","date_gmt":"2022-02-25T16:00:37","guid":{"rendered":"https:\/\/pp2.oodrive.com\/?page_id=75388"},"modified":"2025-04-08T07:17:21","modified_gmt":"2025-04-08T07:17:21","slug":"support","status":"publish","type":"page","link":"https:\/\/pp2.oodrive.com\/fr\/support\/","title":{"rendered":"Besoin d&rsquo;aide ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"75388\" class=\"elementor elementor-75388\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d24aaed e-flex e-con-boxed e-con e-parent\" data-id=\"7d24aaed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4cf260bb e-con-full e-flex e-con e-child\" data-id=\"4cf260bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7c2f3c elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"1c7c2f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Besoin d'assistance ?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c879368 elementor-widget elementor-widget-text-editor\" data-id=\"c879368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Acc\u00e9dez au centre d\u2019aide d\u2019Oodrive qui offre un acc\u00e8s libre-service \u00e0 divers contenus permettant \u00e0 la fois de r\u00e9soudre les probl\u00e8mes connus, vous former \u00e0 l\u2019utilisation de nos solutions, ainsi que consulter les release notes et roadmaps produit. En plus de ce contenu gratuit, vous pouvez y contacter notre \u00e9quipe Support en ouvrant un ticket, ou consulter notre espace communautaire et solliciter l\u2019aide de notre communaut\u00e9 d\u2019utilisateurs et d\u2019experts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71e30a8d e-con-full e-flex e-con e-child\" data-id=\"71e30a8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58d3ce12 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-jet-button\" data-id=\"58d3ce12\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon-left hover-effect-2\" href=\"https:\/\/myportal.oodrive.com\/s\/?language=fr\" data-location=\"Section Hero\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__label\">Acc\u00e9dez au centre d\u2019aide<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__label\">Acc\u00e9dez au centre d\u2019aide<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37dcf0e7 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"37dcf0e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-929f51d elementor-widget elementor-widget-image\" data-id=\"929f51d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/support-oodrive.png\" title=\"support-oodrive.png\" alt=\"support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4653f6c7 ressources-centre-aide e-flex e-con-boxed e-con e-parent\" data-id=\"4653f6c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-729bfaf4 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"729bfaf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ressources de notre centre d\u2019aide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d57ec91 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2d57ec91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>B\u00e9n\u00e9ficiez d\u2019un acc\u00e8s libre-service aux outils de r\u00e9solution d\u2019incidents et de formations afin de maitriser nos solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26053876 e-con-full e-flex e-con e-child\" data-id=\"26053876\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-34c89eaa e-con-full e-flex e-con e-child\" data-id=\"34c89eaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2b68893c e-con-full e-flex e-con e-child\" data-id=\"2b68893c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a375c2 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"32a375c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/pattern-support-oodrive.png\" title=\"pattern-support-oodrive.png\" alt=\"pattern-support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19941a62 elementor-widget elementor-widget-heading\" data-id=\"19941a62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Communaut\u00e9<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5d1a8c elementor-absolute elementor-widget elementor-widget-image\" data-id=\"e5d1a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/icone-Communaute.svg\" title=\"icone-Communaute.svg\" alt=\"icone-Communaute.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc8ab1b elementor-tablet-align-left elementor-mobile-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"2fc8ab1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/myportal.oodrive.com\/s\/Community?language=fr\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 11\"><path d=\"m2 0v1h7.8l-9.2 9.1.8.8 9.1-9.2v7.8h1v-8.6-.4-.5z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J\u2019acc\u00e8de au contenu<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-225457e9 e-con-full e-flex e-con e-child\" data-id=\"225457e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-99ec85a e-con-full e-flex e-con e-child\" data-id=\"99ec85a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d2d1178 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"3d2d1178\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/pattern-support-oodrive.png\" title=\"pattern-support-oodrive.png\" alt=\"pattern-support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bd16ec6 elementor-widget elementor-widget-heading\" data-id=\"5bd16ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oodrive University<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51bb265e elementor-absolute elementor-widget elementor-widget-image\" data-id=\"51bb265e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/icone-Oodrive-University.svg\" title=\"icone-Oodrive-University.svg\" alt=\"icone-Oodrive-University.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38990f54 elementor-tablet-align-left elementor-mobile-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"38990f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/university.oodrive.com\/app\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 11\"><path d=\"m2 0v1h7.8l-9.2 9.1.8.8 9.1-9.2v7.8h1v-8.6-.4-.5z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J\u2019acc\u00e8de au contenu<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f2586c4 e-con-full e-flex e-con e-child\" data-id=\"4f2586c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5c0518e8 e-con-full e-flex e-con e-child\" data-id=\"5c0518e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-239fe30a elementor-absolute elementor-widget elementor-widget-image\" data-id=\"239fe30a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/pattern-support-oodrive.png\" title=\"pattern-support-oodrive.png\" alt=\"pattern-support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a982845 elementor-widget elementor-widget-heading\" data-id=\"4a982845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Status Page<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffcac7f elementor-absolute elementor-widget elementor-widget-image\" data-id=\"ffcac7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/icone-Status-Page.svg\" title=\"icone-Status-Page.svg\" alt=\"icone-Status-Page.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33abf056 elementor-tablet-align-left elementor-mobile-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"33abf056\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/myportal.oodrive.com\/s\/status-page?language=fr\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 11\"><path d=\"m2 0v1h7.8l-9.2 9.1.8.8 9.1-9.2v7.8h1v-8.6-.4-.5z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J\u2019acc\u00e8de au contenu<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12a4e125 e-con-full e-flex e-con e-child\" data-id=\"12a4e125\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5ce2855d e-con-full e-flex e-con e-child\" data-id=\"5ce2855d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1d4aa6c1 e-con-full e-flex e-con e-child\" data-id=\"1d4aa6c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-296b406f elementor-absolute elementor-widget elementor-widget-image\" data-id=\"296b406f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/pattern-support-oodrive.png\" title=\"pattern-support-oodrive.png\" alt=\"pattern-support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-531a94bf elementor-widget elementor-widget-heading\" data-id=\"531a94bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Documentation produit<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-523ecb47 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"523ecb47\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/icone-Documentation-produit.svg\" title=\"icone-Documentation-produit.svg\" alt=\"icone-Documentation-produit.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4559134c e-con-full e-flex e-con e-child\" data-id=\"4559134c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c800faa link-ressource elementor-widget elementor-widget-image\" data-id=\"4c800faa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.iextranet-help.com\/fr\/wp-content\/uploads\/documentation-oodrive.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-work-logo-color.svg\" title=\"oodrive-work-logo-color.svg\" alt=\"oodrive-work-logo-color.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fef1c78 link-ressource elementor-widget elementor-widget-image\" data-id=\"7fef1c78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/doc.oodrive-sign.com\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-sign-logo-color.svg\" title=\"\" alt=\"Logo Oodrive Sign\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-262d6c6c e-con-full e-flex e-con e-child\" data-id=\"262d6c6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-103928f6 link-ressource elementor-widget elementor-widget-image\" data-id=\"103928f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/boardnox-help.com\/fr\/wp-content\/uploads\/guides-dutilisation-oodrive_meeting.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-meet-logo-color.svg\" title=\"\" alt=\"Logo Oodrive Meet\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1400b90c link-ressource elementor-widget elementor-widget-image\" data-id=\"1400b90c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.adbackup-help.com\/fr\/wp-content\/uploads\/documentation-complete-oodrive_save.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-save-logo-color.svg\" title=\"oodrive-save-logo-color.svg\" alt=\"oodrive-save-logo-color.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-321f2632 e-con-full e-flex e-con e-child\" data-id=\"321f2632\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-39fb04f9 e-con-full e-flex e-con e-child\" data-id=\"39fb04f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5105cffe elementor-absolute elementor-widget elementor-widget-image\" data-id=\"5105cffe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/pattern-support-oodrive.png\" title=\"pattern-support-oodrive.png\" alt=\"pattern-support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e69dd8a elementor-widget elementor-widget-heading\" data-id=\"2e69dd8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Centre de connaissance<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e96678a elementor-absolute elementor-widget elementor-widget-image\" data-id=\"3e96678a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/icone-Centre-de-connaissance.svg\" title=\"icone-Centre-de-connaissance.svg\" alt=\"icone-Centre-de-connaissance.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54540960 e-con-full e-flex e-con e-child\" data-id=\"54540960\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2724fcae link-ressource elementor-widget elementor-widget-image\" data-id=\"2724fcae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/myportal.oodrive.com\/s\/topic\/0TOAZ0000000wr84AA\/technical-articles?language=fr&#038;tabset-b4848=2\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-work-logo-color.svg\" title=\"oodrive-work-logo-color.svg\" alt=\"oodrive-work-logo-color.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c0d2212 link-ressource elementor-widget elementor-widget-image\" data-id=\"7c0d2212\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.oodrive-sign.com\/portal\/fr\/home\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-sign-logo-color.svg\" title=\"\" alt=\"Logo Oodrive Sign\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-459055f2 e-con-full e-flex e-con e-child\" data-id=\"459055f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3efeb7ad link-ressource elementor-widget elementor-widget-image\" data-id=\"3efeb7ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/myportal.oodrive.com\/s\/topic\/0TOAZ0000000wr84AA\/technical-articles?language=fr&#038;tabset-b4848=2\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-meet-logo-color.svg\" title=\"\" alt=\"Logo Oodrive Meet\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a991617 link-ressource elementor-widget elementor-widget-image\" data-id=\"a991617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/myportal.oodrive.com\/s\/topic\/0TOAZ0000000wr84AA\/technical-articles?language=fr&#038;tabset-b4848=2\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/oodrive-save-logo-color.svg\" title=\"oodrive-save-logo-color.svg\" alt=\"oodrive-save-logo-color.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b919bff e-con-full e-flex e-con e-child\" data-id=\"6b919bff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5a5cd7d9 e-con-full e-flex e-con e-child\" data-id=\"5a5cd7d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-118d16c4 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"118d16c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/pattern-support-oodrive.png\" title=\"pattern-support-oodrive.png\" alt=\"pattern-support-oodrive.png\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32341662 elementor-widget elementor-widget-heading\" data-id=\"32341662\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Product roadmap<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba19a33 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"6ba19a33\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pp2.oodrive.com\/wp-content\/uploads\/2023\/12\/Product-roadmap.svg\" title=\"Product-roadmap.svg\" alt=\"Product-roadmap.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b5c761d elementor-tablet-align-left elementor-mobile-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"7b5c761d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/myportal.oodrive.com\/s\/product-roadmap?language=fr\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 12 11\"><path d=\"m2 0v1h7.8l-9.2 9.1.8.8 9.1-9.2v7.8h1v-8.6-.4-.5z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J\u2019acc\u00e8de au contenu<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Besoin d&rsquo;assistance ? Acc\u00e9dez au centre d\u2019aide d\u2019Oodrive qui offre un acc\u00e8s libre-service \u00e0 divers contenus permettant \u00e0 la fois de r\u00e9soudre les probl\u00e8mes connus, vous former \u00e0 l\u2019utilisation de nos solutions, ainsi que consulter les release notes et roadmaps produit. En plus de ce contenu gratuit, vous pouvez y contacter notre \u00e9quipe Support en [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-75388","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contactez notre support en cas de besoin | Oodrive<\/title>\n<meta name=\"description\" content=\"Vous avez besoin d&#039;aide pour l&#039;utilisation de l&#039;un de nos outils ? 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